Move the words in the boxes to create grammatical sentences.
A clock will show you how much time you have to complete this task.
appx. 45 sec per question!
1.TRAVELER: What does your itinerary say about the connection in Frankfurt?
YOU: It says that we there shortly after noon.
supposed
arrive
to
are
2.PASSENGER: Has the airline explained the delay?
STAFF: They said that the aircraft departure.
inspected
before
was
being
3.PASSENGER: Why is everyone walking toward Terminal C?
STAFF: Passengers boarding will take place at gate C14 instead.
that
have
informed
been
4.TRAVELER: Why are people waiting near carousel 7?
YOU: The announcement stated that luggage there shortly.
would
Madrid
be
from
delivered
arriving
5.GUEST: Is there anything I should know before checking in?
RECEPTIONIST: Guests are requested room keys.
issued
passport
to
being
before
a
present
6.CUSTOMER: Did the rental company confirm your booking?
YOU: Yes, they informed me that the vehicle arrival.
collection
ready
upon
would
for
be
7.TRAVELER: Which cruise excursion are you planning to take?
YOU: The brochure recommends considerably more popular than the others.
is
island
said
the
be
tour,
which
to
joining
8.PASSENGER: Have they located your suitcase yet?
YOU: I was told that the airline's baggage team attached.
the
traced
if
tag
have
it
had
might
remained
9.PASSENGER: Is there anything else we should keep in mind before security?
OFFICER: before screening.
to
liquids
limit,
they
have
surrendered
should
be
permitted
you
exceeding
carrying
the
may
be
10.GUEST: Why is the swimming pool closed?
MANAGER: open.
filtration
fault
engineers
had
system,
facility
discovered
the
contractor's
not
a
maintenance
the
would
have
in
the
remained
Total Questions: 0
Incorrect Answers: 0
2. Write an Email
You will read some information and use it to write an email.
You will have 7 minutes to write the email.
Read the Task: 1:00
Traffic Violation Notice
City Parking and Traffic Enforcement Office
Notice Number: TV-48291-K
Registered Owner: Daniel Mercer
Vehicle
Blue Toyota Corolla
License Plate
KJ-7184
Date and Time
6 May 2026, 08:42
Location
Maple Street Bus Lane
Violation
Stopping in a bus-only lane
Amount Due
€85
Camera evidence shows the vehicle stopped in a marked bus-only lane during restricted hours. The vehicle remained in the lane for 2 minutes and 18 seconds. Emergency vehicles, public buses, and authorized service vehicles are exempt from this restriction.
The fine must be paid or appealed within 21 days from the date of this notice. If no payment or appeal is received by the deadline, an additional administrative fee of €25 may be added.
To appeal, submit the online form with supporting evidence, such as delivery records, emergency documentation, or proof that the vehicle was not under your control at the time.
Deadline: Pay or appeal by 27 May 2026 to avoid an additional fee.
You received this traffic violation notice, but you believe there were mitigating circumstances. On the morning of the incident, a warning light appeared on your dashboard, and you heard an unusual noise from the engine. You stopped briefly in the bus lane because you believed it was unsafe to continue driving.
You have a repair receipt dated 6 May 2026 and are willing to provide it as supporting evidence.
Tip: A strong appeal should not simply say, “I definitely did not do it.” A more convincing position is: “I acknowledge the circumstances; however, there were mitigating factors, and I would like the fine to be reconsidered.”
Write an email to the City Parking and Traffic Enforcement Office. In your email, do the following:
State that you are writing to appeal Traffic Violation Notice TV-48291-K.
Explain that you stopped because of a possible vehicle malfunction.
Describe the warning light, unusual engine noise, or other safety concern.
Mention that you have supporting evidence, such as a repair receipt dated the same day.
Politely ask the office to review the case and reconsider the fine.
Write as much as you can in complete sentences.
Your email should be polite, formal, and clear.
I am writing to appeal Traffic Violation Notice TV-48291-K.
Я пишу, чтобы обжаловать уведомление о нарушении TV-48291-K.
I would like to request a review of the above-mentioned notice.
Я хотел(а) бы попросить пересмотреть вышеуказанное уведомление.
I respectfully submit this appeal regarding the alleged violation.
Я уважительно подаю эту апелляцию в отношении предполагаемого нарушения.
Useful grammar patterns
1. Although / Even though — хотя
Although I understand the importance of traffic regulations, the stop occurred because of an unexpected vehicle issue.
Хотя я понимаю важность правил дорожного движения, остановка произошла из-за неожиданной неисправности автомобиля.
2. It was necessary to... — было необходимо...
It was necessary to stop the vehicle temporarily in order to assess a potential mechanical problem.
Было необходимо временно остановить автомобиль, чтобы оценить возможную механическую проблему.
3. Had I continued driving... — если бы я продолжил(а) движение...
Had I continued driving, the situation might have become unsafe.
Если бы я продолжил(а) движение, ситуация могла бы стать небезопасной.
4. I believe that... — я считаю, что...
I believe that the circumstances justify a review of this case.
Я считаю, что обстоятельства оправдывают пересмотр этого случая.
5. I would appreciate it if you could... — я был(а) бы признателен/признательна, если бы вы...
I would appreciate it if you could reconsider the penalty.
Я был(а) бы признателен/признательна, если бы вы пересмотрели штраф.
6. I am willing to provide... — я готов(а) предоставить...
I am willing to provide the repair receipt and any additional supporting evidence if required.
Я готов(а) предоставить квитанцию о ремонте и любые дополнительные подтверждающие документы, если потребуется.
Carcass phrases / appeal structure
I acknowledge that my vehicle was recorded in the bus lane; however, there were mitigating circumstances.
At the time of the incident, I noticed a warning light on the dashboard.
For safety reasons, I stopped briefly to check whether it was safe to continue driving.
The vehicle remained there only temporarily while I assessed the situation.
I have a repair receipt dated the same day, which I can submit as supporting evidence.
Given these circumstances, I kindly ask you to review the case and reconsider the fine.
Transition / linking phrases
At the time of the incident, — в момент происшествия
Shortly before stopping, — незадолго до остановки
For safety reasons, — по соображениям безопасности
As a result, — в результате
In addition, — кроме того
Given these circumstances, — учитывая эти обстоятельства
Therefore, — поэтому
Conclusion and wrap-up phrases
Thank you for your time and consideration.
Благодарю вас за время и внимание.
I look forward to your response.
С нетерпением жду вашего ответа.
Please let me know if additional documentation is required.
Пожалуйста, сообщите мне, если потребуются дополнительные документы.
Yours faithfully,
С уважением,
3. Independent Writing. Writing for an Aacadeic Descussion.
Reading time - 2 minutes, writing time - 8 minutes
Step 1. Read the discussion
Professor Ramirez's Post:
Dear students,
Many governments invest significant amounts of public money in tourism. These investments may include advertising campaigns, museums, historical landmarks, cultural festivals, visitor centers, and transportation improvements designed to attract tourists.
Supporters argue that tourism generates jobs, stimulates local businesses, and increases tax revenues. In some countries, tourism is one of the largest contributors to economic growth. Moreover, tourism can encourage governments to preserve historical sites and natural attractions that might otherwise be neglected.
However, critics believe that public funds should primarily be directed toward essential services such as healthcare, education, housing, and infrastructure. They argue that tourism often benefits only certain regions or industries, while all citizens rely on public services. Furthermore, tourism revenue can fluctuate during economic downturns, pandemics, or geopolitical crises.
Should governments continue investing substantial public funds in tourism development, or should those resources be redirected to other priorities?
I look forward to hearing your opinions.
Student 1: Olivia
I believe governments should continue funding tourism projects. Tourism often generates considerably more revenue than the initial investment. For example, a well-maintained historical district can attract visitors for decades, creating jobs for hotel workers, restaurant owners, tour guides, and many others. Moreover, successful tourist destinations frequently improve transportation systems and public spaces that local residents can enjoy as well. Rather than viewing tourism as a luxury, I think governments should see it as an economic investment that benefits society as a whole.
Student 2: Ethan
I disagree. While tourism may bring economic benefits, governments have more important responsibilities. Public money should first be used to improve healthcare, education, and infrastructure because these services affect everyone's quality of life. In contrast, tourism often benefits specific businesses and regions. In addition, tourism revenues can be unpredictable. Events such as natural disasters, economic recessions, or health emergencies can dramatically reduce visitor numbers. Governments should therefore focus on investments that provide more reliable long-term benefits for citizens.
Writing Question:
Write a response (about 120 words) stating your opinion on the issue.
Possible arguments in favor of government funding:
Creates employment opportunities.
Increases tax revenues.
Supports local businesses.
Encourages preservation of cultural heritage.
Improves infrastructure that residents can also use.
Possible arguments against government funding:
Healthcare and education are more urgent priorities.
Tourism benefits are unevenly distributed.
Tourism revenues are unstable.
Overtourism can damage local communities.
Public money should primarily serve residents.
This is a complex issue, but I believe that...I agree/disagree with Olivia's/Ethan's view that...I would also add that...While Olivia/Ethan raises a valid point, he/she does not consider that...
While I appreciate both perspectives, my view is that...Another factor to consider is that...As a result,...